Privacy Policy

One Stop Medical Center – Privacy Policy

Effective Date: 2/18/2008

1. Purpose of This Policy

One Stop Medical Center (“we,” “our,” or “the Clinic”) is committed to protecting the privacy and confidentiality of your health information. This Privacy Policy describes how we collect, use, and safeguard your personal and medical information, and your rights regarding that information.

2. Protected Health Information (PHI)

“PHI” means individually identifiable health information, in any form, created or received by us in the course of your care. Examples include:

Medical history, diagnoses, treatments, and test results
Insurance information and billing records
Contact details such as name, address, phone, and email

3. How We May Use and Disclose Your Information

We may use and share your PHI without your written authorization in the following circumstances:

• For Treatment
  To provide, coordinate, or manage your health care and related services, including sharing information with other health care providers involved in your care.
• For Payment
  To obtain payment for your care, including submitting claims to your insurance provider.
• For Health Care Operations
  To improve the quality of care, manage our business, and conduct training or audits.
• As Required by Law
  We may share PHI when required by federal, state, or local laws.
• For Public Health and Safety
  Including reporting communicable diseases, suspected abuse or neglect, or to prevent serious threats to health or safety.
• For Compliance and Oversight
  Including audits, investigations, licensing, and legal proceedings.

4. Uses and Disclosures Requiring Your Authorization

Any use or disclosure of your PHI not described above will be made only with your written authorization. You may revoke your authorization at any time in writing.

5. Your Rights Regarding Your Health Information

You have the right to:

• Access – Request to see or get a copy of your medical records.
• Amend – Request corrections to your records if you believe they are inaccurate.
• Restrictions – Request limits on certain uses or disclosures of your PHI.
• Confidential Communications – Request that we contact you by specific methods or at specific locations.
• Accounting of Disclosures – Request a list of certain disclosures we have made of your PHI.
• Receive a Paper Copy – Request a paper copy of this Privacy Policy at any time.

6. Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your PHI
• Provide you with this Privacy Policy
• Notify you in case of a breach of your unsecured PHI
• Follow the terms of this notice unless changes are made and shared with you in writing

7. Data Security Measures

We take appropriate administrative, technical, and physical safeguards to protect your information, including:

• Secure electronic medical records system
• Staff training on HIPAA compliance
• Physical access controls to patient files

8. Changes to This Policy

We may change this Privacy Policy at any time. Changes will apply to all PHI we maintain and will be posted in our clinic and on our website.

9. Questions or Complaints

If you have questions about this policy or believe your privacy rights have been violated, you may contact:

Privacy Officer
One Stop Medical Center
Phone: 888-992-0019
Email: medical@shuMD.com

You may also file a complaint with the U.S. Department of Health and Human Services – Office for Civil Rights. We will not retaliate against you for filing a complaint.